> ## Documentation Index
> Fetch the complete documentation index at: https://koreai-apis.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Go To Flow Node

Use this node to navigate from a parent flow to a target flow that handles a specific part of the customer interaction.

## Configure the Node

### General Settings

In **General Settings**, configure the following:

<img src="https://mintcdn.com/koreai-apis/fgKW8q6gJapKAFxm/ai-for-service/flows/node-types/images/general-settings-go-to-flow.png?fit=max&auto=format&n=fgKW8q6gJapKAFxm&q=85&s=d02aa87b023b7924d3d4e3f8e44079b0" alt="General Settings" width="414" height="373" data-path="ai-for-service/flows/node-types/images/general-settings-go-to-flow.png" />

1. **Custom Name**: Enter a name to identify the node.
2. **Transfer To**: Under **Choose a Flow**, select the target flow from the dropdown.

### Error Handling

Use this section to handle system errors during customer interactions.

<img src="https://mintcdn.com/koreai-apis/fgKW8q6gJapKAFxm/ai-for-service/flows/node-types/images/error-handling-go-to-flow.png?fit=max&auto=format&n=fgKW8q6gJapKAFxm&q=85&s=a67372cd06a1cb17a0997e9926e507f1" alt="Error Handling" width="412" height="459" data-path="ai-for-service/flows/node-types/images/error-handling-go-to-flow.png" />

* **Your Message to User**: Select a message type under **Choose your message type**:

  * **Text to Speech**: Type or select a message to convert to speech. Click **+ Create New** to add a new prompt, or **+ Add Another** to define multiple messages (one is randomly selected at runtime).

    <img src="https://mintcdn.com/koreai-apis/fgKW8q6gJapKAFxm/ai-for-service/flows/node-types/images/text-to-speech-go-to-flow.png?fit=max&auto=format&n=fgKW8q6gJapKAFxm&q=85&s=172228c21c2c59d75940dbcc02d903ae" alt="Text to Speech" width="341" height="302" data-path="ai-for-service/flows/node-types/images/text-to-speech-go-to-flow.png" />

  * **Audio File**: Type a message or click **+ Upload New** to upload an .mp3 or .wav file.

    <img src="https://mintcdn.com/koreai-apis/fb5J-2Wk4siIzhR2/ai-for-service/flows/node-types/images/audio-file-go-to-flow.png?fit=max&auto=format&n=fb5J-2Wk4siIzhR2&q=85&s=b584e047c570b2ea587de1af61353f8c" alt="Audio File" width="346" height="309" data-path="ai-for-service/flows/node-types/images/audio-file-go-to-flow.png" />

  * **Link**: Click **+ Create New** to add message text and an audio file URL (.mp3 or .wav). Click **+ Add Another** for additional URLs.

    <img src="https://mintcdn.com/koreai-apis/fgKW8q6gJapKAFxm/ai-for-service/flows/node-types/images/link-go-to-flow.png?fit=max&auto=format&n=fgKW8q6gJapKAFxm&q=85&s=52f97ea00f3754b97d69178caf4f332e" alt="Link" width="349" height="351" data-path="ai-for-service/flows/node-types/images/link-go-to-flow.png" />

* **Go to node**: Select the node to direct the error handling flow. You can create a new node or select an existing one.

  !!! note

  Waiting experience overrides defined in GoTo flows don't override waiting experience utils configured in main flows.