# Kore.ai Docs > Kore.ai Product Documentation ## Docs - [Kore.ai Product Documentation](https://koreai-apis.mintlify.site/home.md): Build and deploy AI agents at enterprise scale — quickly, securely, and flexibly. - [Agent Platform overview](https://koreai-apis.mintlify.site/agent-platform/index.md): An AI-native platform to build, run, and govern programmable agent systems at enterprise scale. - [Agent Blueprint Language (ABL)](https://koreai-apis.mintlify.site/agent-platform/abl.md) - [Arch AI](https://koreai-apis.mintlify.site/agent-platform/arch-ai.md) - [Dual-Brain architecture](https://koreai-apis.mintlify.site/agent-platform/dual-brain-architecture.md) - [Building blocks](https://koreai-apis.mintlify.site/agent-platform/concepts.md) - [Quick start guide](https://koreai-apis.mintlify.site/agent-platform/getting-started.md) - [Create and manage projects](https://koreai-apis.mintlify.site/agent-platform/projects.md) - [Create agents](https://koreai-apis.mintlify.site/agent-platform/create-agents.md) - [Multi-Agent orchestration](https://koreai-apis.mintlify.site/agent-platform/orchestrate.md) - [Workflows](https://koreai-apis.mintlify.site/agent-platform/workflows.md) - [Knowledge bases and knowledge tools](https://koreai-apis.mintlify.site/agent-platform/knowledge.md) - [Tools overview](https://koreai-apis.mintlify.site/agent-platform/tools-overview.md) - [Code tools](https://koreai-apis.mintlify.site/agent-platform/tools/code.md) - [HTTP tools](https://koreai-apis.mintlify.site/agent-platform/tools/http.md) - [MCP tools](https://koreai-apis.mintlify.site/agent-platform/tools/mcp.md) - [Actions](https://koreai-apis.mintlify.site/agent-platform/tools/actions.md) - [WSDL repository](https://koreai-apis.mintlify.site/agent-platform/tools/wsdl-repo.md) - [Memory and state](https://koreai-apis.mintlify.site/agent-platform/memory-and-state.md) - [Gather data from users](https://koreai-apis.mintlify.site/agent-platform/gather-data.md) - [Prompt library](https://koreai-apis.mintlify.site/agent-platform/prompts.md) - [Kore SmartAssist integration guide](https://koreai-apis.mintlify.site/agent-platform/integrations/smartassist.md) - [Test agents](https://koreai-apis.mintlify.site/agent-platform/testing.md) - [Evaluations](https://koreai-apis.mintlify.site/agent-platform/evals.md) - [Optimize with Arch AI](https://koreai-apis.mintlify.site/agent-platform/optimize.md) - [Safety and guardrails](https://koreai-apis.mintlify.site/agent-platform/safety-and-guardrails.md) - [PII protection](https://koreai-apis.mintlify.site/agent-platform/pii-protection.md) - [Deploy agents](https://koreai-apis.mintlify.site/agent-platform/deployment.md) - [Inbox](https://koreai-apis.mintlify.site/agent-platform/inbox.md) - [Transfer sessions](https://koreai-apis.mintlify.site/agent-platform/transfer-sessions.md) - [External agent](https://koreai-apis.mintlify.site/agent-platform/external-agent.md) - [Agent runtime](https://koreai-apis.mintlify.site/agent-platform/runtime.md) - [Analytics and insights overview](https://koreai-apis.mintlify.site/agent-platform/analytics-and-insights.md) - [Usage insights](https://koreai-apis.mintlify.site/agent-platform/analytics-insights/executive-dashboard-usage.md) - [Quality insights](https://koreai-apis.mintlify.site/agent-platform/analytics-insights/performance-quality.md) - [Customer voice](https://koreai-apis.mintlify.site/agent-platform/analytics-insights/customer-voice.md) - [Voice analytics](https://koreai-apis.mintlify.site/agent-platform/analytics-insights/voice-analytics.md) - [Agent transfer](https://koreai-apis.mintlify.site/agent-platform/analytics-insights/agent-transfer.md) - [Custom dashboards](https://koreai-apis.mintlify.site/agent-platform/analytics-insights/custom-dashboards.md) - [Analytics pipelines](https://koreai-apis.mintlify.site/agent-platform/analytics-insights/analytics-pipelines.md) - [Analytics explorer](https://koreai-apis.mintlify.site/agent-platform/analytics-insights/analytics-explorer.md) - [Frequently asked questions](https://koreai-apis.mintlify.site/agent-platform/faq.md) - [Glossary](https://koreai-apis.mintlify.site/agent-platform/glossary.md) - [ABL overview](https://koreai-apis.mintlify.site/agent-platform/abl-reference/language-overview.md) - [ABL programming and scripting constructs](https://koreai-apis.mintlify.site/agent-platform/abl-reference/scripting-constructs.md) - [Agent declaration](https://koreai-apis.mintlify.site/agent-platform/abl-reference/agent-declaration.md) - [Multi-Agent and supervisor](https://koreai-apis.mintlify.site/agent-platform/abl-reference/multi-agent-and-supervisor.md) - [Behavior profiles](https://koreai-apis.mintlify.site/agent-platform/abl-reference/behavior-profiles.md) - [FLOW (structured execution steps)](https://koreai-apis.mintlify.site/agent-platform/abl-reference/flow.md) - [Tools](https://koreai-apis.mintlify.site/agent-platform/abl-reference/tools.md) - [GATHER (information collection)](https://koreai-apis.mintlify.site/agent-platform/abl-reference/gather.md) - [Memory and constraints](https://koreai-apis.mintlify.site/agent-platform/abl-reference/memory-and-constraints.md) - [Guardrails](https://koreai-apis.mintlify.site/agent-platform/abl-reference/guardrails.md) - [NLU (Natural Language Understanding)](https://koreai-apis.mintlify.site/agent-platform/abl-reference/nlu.md) - [Data types and utilities](https://koreai-apis.mintlify.site/agent-platform/abl-reference/data-types-and-utilities.md) - [Rich content and expressions](https://koreai-apis.mintlify.site/agent-platform/abl-reference/rich-content-and-expressions.md) - [Lifecycle and hooks](https://koreai-apis.mintlify.site/agent-platform/abl-reference/lifecycle-and-hooks.md) - [Install and configure MCP server](https://koreai-apis.mintlify.site/agent-platform/mcp-server.md) - [Build with Arch using MCP](https://koreai-apis.mintlify.site/agent-platform/use-mcp-server.md) - [Agent Platform Web SDK overview](https://koreai-apis.mintlify.site/agent-platform/sdks.md) - [Workspace and team settings](https://koreai-apis.mintlify.site/agent-platform/administration/workspace-and-team.md) - [AI configuration](https://koreai-apis.mintlify.site/agent-platform/administration/ai-configuration.md): Configure LLM providers, model catalog, Arch settings, voice services, guardrails, and auth profiles. - [Project settings overview](https://koreai-apis.mintlify.site/agent-platform/administration/project-settings-overview.md) - [General settings](https://koreai-apis.mintlify.site/agent-platform/administration/general-settings.md) - [Integrations settings](https://koreai-apis.mintlify.site/agent-platform/administration/integrations-settings.md) - [Agent behavior settings](https://koreai-apis.mintlify.site/agent-platform/administration/agent-behavior-settings.md) - [Security and observability settings](https://koreai-apis.mintlify.site/agent-platform/administration/security-observability-settings.md) - [Catalog settings](https://koreai-apis.mintlify.site/agent-platform/administration/catalog-settings.md) - [Advanced settings](https://koreai-apis.mintlify.site/agent-platform/administration/advanced-settings.md) - [Workspace analytics](https://koreai-apis.mintlify.site/agent-platform/administration/workspace-analytics.md) - [Workspace account](https://koreai-apis.mintlify.site/agent-platform/administration/workspace-account.md) - [Artemis release notes](https://koreai-apis.mintlify.site/agent-platform/release-notes/recent-updates.md): Know about the latest platform updates, new and enhanced features, and bug fixes. - [Business Solutions](https://koreai-apis.mintlify.site/ai-for-service/solutions-overview.md) - [Channels](https://koreai-apis.mintlify.site/agent-platform/channels.md) - [Genesys Open Messaging](https://koreai-apis.mintlify.site/agent-platform/channels/set-up-genesys-open-messaging.md) - [Set up Microsoft Teams and Copilot](https://koreai-apis.mintlify.site/agent-platform/channels/set-up-ms-teams-copilot.md) - [Set up Web SDK channel](https://koreai-apis.mintlify.site/agent-platform/channels/set-up-web-sdk-channel.md) - [Voice channels](https://koreai-apis.mintlify.site/agent-platform/channels/voice.md) - [Build with Arch Using CLI](https://koreai-apis.mintlify.site/agent-platform/cli1.md) - [Build with Arch Using CLI](https://koreai-apis.mintlify.site/agent-platform/cli2.md) - [Confluence Cloud connector](https://koreai-apis.mintlify.site/agent-platform/connectors/confluence.md) - [Custom HTTP connector](https://koreai-apis.mintlify.site/agent-platform/connectors/custom-connector.md) - [Google Drive connector](https://koreai-apis.mintlify.site/agent-platform/connectors/googledrive.md) - [ServiceNow connector](https://koreai-apis.mintlify.site/agent-platform/connectors/servicenow.md) - [SFTP connector](https://koreai-apis.mintlify.site/agent-platform/connectors/sftp.md) - [SharePoint connector](https://koreai-apis.mintlify.site/agent-platform/connectors/sharepoint.md) - [DTMF support in Artemis voice agents](https://koreai-apis.mintlify.site/agent-platform/dtmf-support.md) - [Create voice agents](https://koreai-apis.mintlify.site/agent-platform/enable-voice.md) - [Escalation to human agent from an agent](https://koreai-apis.mintlify.site/agent-platform/escalate.md) - [External API call at conversation startup](https://koreai-apis.mintlify.site/agent-platform/faq/external-api-call-on-start.md) - [Receive and use incoming SIP headers in voice agents](https://koreai-apis.mintlify.site/agent-platform/handle-incoming-sip-headers.md) - [Human-in-the-loop workflows](https://koreai-apis.mintlify.site/agent-platform/human-in-the-loop.md) - [Send custom SIP headers on voice transfers](https://koreai-apis.mintlify.site/agent-platform/sending-custom-sip-headers.md) - [Supported AI models](https://koreai-apis.mintlify.site/agent-platform/supported-models.md) ## OpenAPI Specs - [conversation](https://koreai-apis.mintlify.site/agent-platform/apis/conversation.json)